What you share
Service requests may include your name, phone number, area, address, equipment information and files you choose to provide. We use these details to discuss your quotation, maintenance request or visit.
Files and access
When website uploads are available, request files are stored outside the public website folder and can be opened using the private request link. Only share files relevant to your request. The link is shared with our team through WhatsApp when you send the message or an enabled notification is delivered. Keep this link private.
Retention and deletion
Uploaded service requests and attachments expire after 30 days and are removed during routine request processing. You can contact us to ask for earlier deletion or a correction. If uploads are unavailable, attach your files directly in WhatsApp; WhatsApp then handles those files under its own terms.
Website measurement
We count contact-button clicks and form submissions in aggregate. These counters do not include your request text, contact information or media. No advertising tracker is installed by this update.
For questions or request deletion, contact 0555 040 408.